Support of change request process – automatic or manual?

Kontúr Radoslav

Abstract. Process of change request is one of the most important and most expensive processes in software development life cycle. This essay discusses the means of support to this process. This work critically compares the approach based on supporting this process by using a tool for automatic routing of change requests with approach based on organization changes in this process. The work is enriched by the author's practical experience with the support of this process.

Is it appropriate to change the way of communication based on actual situation?

Sedláček Andrej

Abstract. The essence of each successful project is effective communication among the team memebers. There are several forms of communication and also tools to enable these forms. It is very important to use the right tools in every situation what helps to improve overall efficiency of the team. In this essay, I discuss individual communication tools, its specifications, advantages and disadvantages. I also deal with individual phases of the project from the view of software agile development and according to research, I introduce the best convenient techniques of communication for each of phases. At the close, I describe using of communication tools within team according to my own experience and I emphasise its selection in critical situations.

Support tools for development in global environments – why are you not better?

Šimko Ivan

Abstract. Software development in distributed global environment is increasingly used by many companies. It brings many advantages but also disadvantages as it is relatively new way of project management and introduces many problems that need to be addressed. Software configuration management and its tools have a lot of potential to help in solving many mentioned problems, but still do not have the functionality required by many projects. In this essay we will discuss some of the introduced problems that need to be addressed as well as the added value these solutions will have for project management. The last part of this essay is focused on the problem of slow development and deployment of new tools for real world environments. We will discuss some of the causes for this problem and try to talk about the next step in improving these tools to better help project management.